- Joined
- Mar 6, 2011
- Messages
- 226
I had to relate my frustrations with the shipping method used by HI.
I ordered 2 kukris from Yangdu on the 22nd of December. The package arrived visibly damaged on jan 3rd with one khukuri missing. I also ordered a UBE on the 28th which Yangdu said she shipped that day. It has yet to arrive. USPS priority is 2 to 3 day cross country according to the postal website. That has been my experience in the past as well. It's now 11 days and no sign of the UBE. This is amazingly frustrating.
I am going to make a public call for Yangdu to step up and include a tracking number on each order. This is the way business is done. There is no reason whatsoever to not include a tracking number so the customer knows where their hundreds of dollars in merchandise is.
At this point I've paid for 3 kukris last year and only one ( albeit a gorgeous blade) has been delivered. And it took two weeks to arrive with half the products missing. This is very disappointing to say the least.
Of course Yangdu will make it right - eventually. I'm now waiting for khukris to arrive from Nepal so I can get a chiruwa ang khola I paid for in dec.
After buying around 20 or so blades I feel I have the right to voice my opinion. Take care.
I ordered 2 kukris from Yangdu on the 22nd of December. The package arrived visibly damaged on jan 3rd with one khukuri missing. I also ordered a UBE on the 28th which Yangdu said she shipped that day. It has yet to arrive. USPS priority is 2 to 3 day cross country according to the postal website. That has been my experience in the past as well. It's now 11 days and no sign of the UBE. This is amazingly frustrating.
I am going to make a public call for Yangdu to step up and include a tracking number on each order. This is the way business is done. There is no reason whatsoever to not include a tracking number so the customer knows where their hundreds of dollars in merchandise is.
At this point I've paid for 3 kukris last year and only one ( albeit a gorgeous blade) has been delivered. And it took two weeks to arrive with half the products missing. This is very disappointing to say the least.
Of course Yangdu will make it right - eventually. I'm now waiting for khukris to arrive from Nepal so I can get a chiruwa ang khola I paid for in dec.
After buying around 20 or so blades I feel I have the right to voice my opinion. Take care.