1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

  2. Click here to enter the drawing for your chance to win a Kizer 1034A1 Gingrich Bush Knife & Ka-Bar Dozier Folding Hunter, , Bladeforums.com swag or memberships!

    Be sure to read the rules before entering, then help us decide next week's giveaway by hitting the poll in that thread! Entries close at midnight, Saturday Sept 7!

    Once the entries close, we'll live stream the drawing on Sunday, Sept 8 at 5PM Eastern. Tune in to our YouTube channel TheRealBladeForums for a chance to win bonus prizes!

    Questions? Comments? Post in the discussion thread here

SOG CS IS Horrible

Discussion in 'SOG Specialty Knives' started by stolas223, Nov 21, 2008.

  1. Twodogknight

    Twodogknight

    122
    Apr 18, 2008
    I've dealt with Lindsey at SOG too, and she/they have ALWAYS been extremely helpful.

    OP most likely:

    A: Bought a knockoff/copy SOG
    B: Improperly used a real SOG
    C: Was the one who was rude and offensive to SOG's CSR
    D: Is lying, flat-out

    I, of course, can't know what REALLY happened(if anything), but SOG's customer service is top-notch. It's a shame anything like this even gets posted about them. I could be wrong, but i doubt i am in this case.

    Anything SOG makes they will absolutely support, unless an owner misues the item. (hint, hint...)
     
  2. Tim-Gabz

    Tim-Gabz

    Nov 24, 2003
    I have had one failure on the Fusion throwers. I bought them for entertainment whilst visiting family and it fatigued from too many hard impacts. No problem with service.

    On these I have one real bitch. They need to upgrade the design to their normal line using top steel. Easy grip even my son soon got the hang of throwing?

    Pics?
     
  3. kingsolver

    kingsolver

    22
    Dec 14, 2008
    I havent delt with SOG's CS, but i own that same tomahawk. I had to wrap the handle with paracord to mellow out the vibrations while chopping with it. I also had to sew the case back together after it fell apart. I think that SOG's fusion line is made in china, so maybe there are some quality issues, but for the price im not going to complain.
     
  4. Angus McGunnigl

    Angus McGunnigl

    May 22, 2002
    Sounds as if your experience is unlike most folks.
     
  5. batosai117

    batosai117 Gold Member Gold Member

    Jun 5, 2007
    I've always had great customer service from SOG. I've owned several of their knives and broke a few pocket clips, my fault entirely, and they sent me two clips for each one that I broke :thumbup: No questions asked and I received them within a week.
     
  6. Hikerwa@mac.com

    [email protected]

    31
    Dec 27, 2007
    SOG CS rocks. Very fast friendly and free. I sent back my powerpliers also for a broken plier head, I was ready to have to pay, but they fixed and cleaned and sharpened the rest of the tools.

    Can't say enough good things about SOG CS.
     
  7. Guaricus

    Guaricus

    30
    Jul 30, 2008
    I have had the same problem with the Fusion Tomahawks. I have gone through 6 so far. No BS. I now get mine from "American Tomahawk" Cast head, hickory handles. Very Very tough.
     
  8. Nathan Ihrke

    Nathan Ihrke

    864
    Sep 28, 2008
    I stripped the screw holding the belt clip on my sog trident tanto... i emailed them and they sent me a new clip and screw with no charge...
    sorry you got a bad product though
     
  9. riz_aaroni

    riz_aaroni Gold Member Gold Member

    Feb 7, 2007
    Lol, considering the OP hasn't replied yet I think we can safely assume that it is BS to dissuade people from buying SOG products.
     
  10. SPXTrader

    SPXTrader

    Dec 26, 2006
    Meh, he's pulled this stuff before in other subs.

    And I do like my Seal Pups. Never had a problem with them.
     
  11. the Ryan

    the Ryan

    53
    Jan 5, 2009
    Sog ownes!
     
  12. Bobby B

    Bobby B No more Mr. Knife-guy

    May 18, 2001
    I got involved with SOG because of exceptional customer service.
    I know that they occasionally look in here as well.
    I will not move it either (yet) nor do I think he's a troll. I think he's upset and wants to vent, he hasn't yet crossed any "lines".
    I'll contact Chris, and let him know.
     
  13. Masteroffajitas

    Masteroffajitas Banned BANNED

    Oct 7, 2008
    Maybe you were having a bad dream, check you SOG again.
     

Share This Page