uxo2 for the clear win!!!!! He went above and beyond to accommodate a buyer, posted all communications for proof, was polite and non-accusatory even though he could have asked about possible botched installation, and has 206 positive feedback with 0 negative. I know who I will and more importantly who I will not do business with. He gave a refund, let the buyer keep the scales and the guy posts his garbage 2 entire months later about a $30 transaction in which he was immediately refunded????!!!!!! Does uxo2 get to start a thread for everyone to beware of this buyer because that would actual make sense.