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- May 13, 2015
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Press Release from Bestech: Changed Warranty Policy
Important Announcement
Yangjiang, Guangdong, China, September 17th 2018 — Recently we became aware of the fact some resellers (especially on Ebay & Amazon) are offering Bestech products for prices that are not possible. We have all reasons to assume these products are not authentic Bestech products. We are fully commited to expose these practices in cooperation with our partners
To protect our valued resellers, our company and our customers, we have changed our warranty policy with immediate effect. When a customer has an issue or problem with one of our products which is warranted, the customer needs to include a proof of purchase (like an invoice) of one of our authorized resellers.
With immediate effect we started the proces of authorization of our resellers. All authorized resellers are listed on our website under the section Dealers. Not only direct buying resellers but also resellers who buy at our distributors can be authorized. All resellers are informed.
Customer who wants to buy Bestech products, please better be informed about the status of the reseller who you intend to make the purchase.
OEM customers approached by Bestech
Important Warning
Also a serious warning for our OEM customers/companies. Some of these are approached by email and/or phone by people who pretend they are representing Bestech Knives to get production orders. Please make sure you are dealing with our company and not an obscure clone manufacturer.
Kind Regards,
Bestech Knives Team
Important Announcement
Yangjiang, Guangdong, China, September 17th 2018 — Recently we became aware of the fact some resellers (especially on Ebay & Amazon) are offering Bestech products for prices that are not possible. We have all reasons to assume these products are not authentic Bestech products. We are fully commited to expose these practices in cooperation with our partners
To protect our valued resellers, our company and our customers, we have changed our warranty policy with immediate effect. When a customer has an issue or problem with one of our products which is warranted, the customer needs to include a proof of purchase (like an invoice) of one of our authorized resellers.
With immediate effect we started the proces of authorization of our resellers. All authorized resellers are listed on our website under the section Dealers. Not only direct buying resellers but also resellers who buy at our distributors can be authorized. All resellers are informed.
Customer who wants to buy Bestech products, please better be informed about the status of the reseller who you intend to make the purchase.
OEM customers approached by Bestech
Important Warning
Also a serious warning for our OEM customers/companies. Some of these are approached by email and/or phone by people who pretend they are representing Bestech Knives to get production orders. Please make sure you are dealing with our company and not an obscure clone manufacturer.
Kind Regards,
Bestech Knives Team