I put a dab of Loctite 222 (purple stuff) on most screws so I don't have to worry about it
Quite a firm stance there based on a sample size of 1. It sounds like something is off, have you contacted CRK? Their warranty + customer service is unmatched.
Well, I guess you can see it that way if you’d like, as I mentioned, this is only an opinion I hold from my 6, not 1, experiences. And yes, I’ve worked with their customer service on 3 of the knives. They are of course exceptionally caring when it comes to trying to communicate their concern, but unfortunately 2 of the knives came back to me with the same issues. The 3rd I just returned for a refund after my experience with the first two. And of course I paid the $20 each time to ship the knife to them, that in my opinion should have never left the factory in the first place.
Their customer service when you reach out to them is the best in the business from my experience. But to me, the customer service should start when you’re making the knife, not after. Just like Chris stated, probably the most important job is the quality assurance check before it leaves the factory. And again, in my experience, that has not been close to what I have come to expect from all the other models.
Like I said, this isn’t a bash on CRK, but at the same time, these are, in my experiences, $500-$600 knives and coming from a company that set the bar on tolerances and QA. Lock flex aside, this knife should see very few issues. Particularly since they took an infamous model and tweaked it. They had at least a couple years of development and so yeah, I guess I don’t feel like there is much to say besides the fact that it’s been a disappointment to me at this point. Again, you don’t have to agree with me or even care about what I say, I’m just sharing an experience because the original poster asked if this was something that’s been experienced by others. ;-)
