- Joined
- Mar 5, 1999
- Messages
- 34,096
This is a post I never thought I'd have to make but it is a necessary one. I owe this explanation to everyone.
I am not one to hide or hide from the facts however unpleasant they might be so here they are.
In the last couple of months we have experienced more failures than we have in 15 years. This is not just driving me crazy, it's embarrassing, extremely worrisome and costly.
In another post I pegged the reasons for this: Hurry and worry.
Pala is nervous and worried. The kamis are even more nervous and more worried. Pala can make it without BirGorkha, the kamis and sarkis can't. Everybody there knows they will be much better off if they can get moved to a new location. But this costs money. How to get more money? Make and sell more khukuris, thus, the hurry factor. There's an ancient proverb that says "haste makes waste" and is there a man among us who has not hurried, taken a shortcut and ended up paying the price? It is simply a fact of life. You don't do your best work when you hurry.
The second factor is worry. As mentioned in another thread, there is tremendous pressure on everybody in Nepal right now -- witness the email I received from the four kids who wrote me asking for help. BirGorkha, Pala, the kamis and all associated with BirGorkha are rich by Nepal standards which makes them and the shop itself a target. We are capitalists and operate on Western principles and philosophy. This makes us a target. Maoists, police and the Nepal Army have all paid visits to BirGorkha. When in the back of your mind there is the constant notion of "what will I do if" we do not produce our best work.
These are the facts. Now what to do about them?
We can try to slow down production. As I said in a recent email to BirGorkha: It is better to produce 10 good khukuris that 100 poor ones. Pala is slowing it down. He stopped a shipment that was ready to go and culled out 5 of 40 khukuris for rework. Pala has had meetings with all shop personnel and presented the ultimatum: Either we get back to producing the best quality khukuris in Nepal or we close shop. I think we can overcome the hurry factor.
The worry factor is more difficult. The only thing we can do to help reduce this (can't get rid of it) is to get moved and that puts us in a Catch-22 situation as you can clearly see. Few khukuris, little money, little money, no move. This is a tough one.
This storm in Nepal has been brewing for a long time and now it is upon us. Whether we can weather it or not remains to be seen but we will do our best -- I know I will.
This much is in concrete. The HI guarantee is as good as gold. No argument, no delay, no red tape of any kind. A failure will be replaced as soon as possible or full refund sent immediately.
Because the welfare of so many depend on this effort before I give up I'll make an emergency run to Nepal and see if there is anything personally I can accomplish there -- maybe transplanting to Darjeeling. If the situation becomes impossible then I finally get to retire with no self recrimination. I did my best and all that I could.
In no way am I making excuses -- just telling it like it is.
Stay tuned and bear with us.
I am not one to hide or hide from the facts however unpleasant they might be so here they are.
In the last couple of months we have experienced more failures than we have in 15 years. This is not just driving me crazy, it's embarrassing, extremely worrisome and costly.
In another post I pegged the reasons for this: Hurry and worry.
Pala is nervous and worried. The kamis are even more nervous and more worried. Pala can make it without BirGorkha, the kamis and sarkis can't. Everybody there knows they will be much better off if they can get moved to a new location. But this costs money. How to get more money? Make and sell more khukuris, thus, the hurry factor. There's an ancient proverb that says "haste makes waste" and is there a man among us who has not hurried, taken a shortcut and ended up paying the price? It is simply a fact of life. You don't do your best work when you hurry.
The second factor is worry. As mentioned in another thread, there is tremendous pressure on everybody in Nepal right now -- witness the email I received from the four kids who wrote me asking for help. BirGorkha, Pala, the kamis and all associated with BirGorkha are rich by Nepal standards which makes them and the shop itself a target. We are capitalists and operate on Western principles and philosophy. This makes us a target. Maoists, police and the Nepal Army have all paid visits to BirGorkha. When in the back of your mind there is the constant notion of "what will I do if" we do not produce our best work.
These are the facts. Now what to do about them?
We can try to slow down production. As I said in a recent email to BirGorkha: It is better to produce 10 good khukuris that 100 poor ones. Pala is slowing it down. He stopped a shipment that was ready to go and culled out 5 of 40 khukuris for rework. Pala has had meetings with all shop personnel and presented the ultimatum: Either we get back to producing the best quality khukuris in Nepal or we close shop. I think we can overcome the hurry factor.
The worry factor is more difficult. The only thing we can do to help reduce this (can't get rid of it) is to get moved and that puts us in a Catch-22 situation as you can clearly see. Few khukuris, little money, little money, no move. This is a tough one.
This storm in Nepal has been brewing for a long time and now it is upon us. Whether we can weather it or not remains to be seen but we will do our best -- I know I will.
This much is in concrete. The HI guarantee is as good as gold. No argument, no delay, no red tape of any kind. A failure will be replaced as soon as possible or full refund sent immediately.
Because the welfare of so many depend on this effort before I give up I'll make an emergency run to Nepal and see if there is anything personally I can accomplish there -- maybe transplanting to Darjeeling. If the situation becomes impossible then I finally get to retire with no self recrimination. I did my best and all that I could.
In no way am I making excuses -- just telling it like it is.
Stay tuned and bear with us.