Poor Quality Control

Discussion in 'Spyderco' started by Brando Flex, May 4, 2020.

  1. E.D.C.

    E.D.C. Gold Member Gold Member

    452
    Nov 7, 2016



    Take it more personally.
     
    insta9ves likes this.
  2. craytab

    craytab

    Jan 26, 2012
    Totally unnecessary. You are the one walking into a company sub and taking a dump on the brand and calling people names for no good reason other than to stir the pot. See all my previous comments if you need a refresher on why your opinion is wrong here.
     
    Last edited: Nov 20, 2020
  3. loon#r

    loon#r Platinum Member Platinum Member

    Mar 10, 2008
    My F150(s) had an issue.

    so did my Acura, Honda, Chrysler, Toyota, GMC, infiniti, my...

    Whatever time of the day, Spyderco makes great products. Duds still piss me off, but slack must be cut. Even the duds do.
     
    rycen, craytab and David Mary like this.
  4. David Mary

    David Mary Moderator Moderator Knifemaker / Craftsman / Service Provider

    Jul 23, 2015
    That was really well worded! Even the (Spyderco) duds do (cut). Nice. :cool:
     
    loon#r likes this.
  5. loon#r

    loon#r Platinum Member Platinum Member

    Mar 10, 2008
    The imperfections piss me off too, especially with delicas and enduras. Take them with a grain of SALt.;)
     
    mdeous and Cursum Perficio like this.
  6. Cursum Perficio

    Cursum Perficio

    Oct 27, 2012
    I've worked in a production environment for a long time. As already stated, multiple instances of variance are inherent in a production process. Singly or in combination they can cause deviance from spec. This cannot be eliminated, only minimized.
    The more minimizing going on, the more each item costs. That trade off is a business decision, that must accommodate other factors as well.

    I've had very few occasions to call on Spyderco's CS, which is good, and had great service when I did, also good.

    Sure, I want every knife to turn up perfectly centered etc, but minor non-functional flaws get forgotten when I'm using the knife. That's what it's for.

    If I want to be sure a flawless Spyderco arrives in the mail, it's not a Seki model ordered, it's from Taichung - those guys have got the minimizing thing down pat IMO.
     
    Last edited: Nov 21, 2020
    Yakkiebush, MolokaiRider and craytab like this.
  7. Buzsaw

    Buzsaw

    253
    Nov 15, 2020
    Friend of mine sent in his BM 890 twice, the last time they got it right and he has had no problems in several years, we may expect everything to be perfect when we buy something, but reality is it`s made by a human in many steps of the process of said product being made.

    I have BM and Spyderco along many others and like them all, luckily I have never had to send a knife back, if I ever do, I will not be happy, but I`ll just have to deal with it and let the company make it right.

    Nothing is perfect
     
  8. nephron

    nephron Gold Member Gold Member

    Aug 3, 2017
    Oops, I thought it was April 1st, my bad.o_O
     
    Sergeua likes this.
  9. Billy The Hungry

    Billy The Hungry Basic Member Basic Member

    871
    Aug 11, 2020
    It happens. And with all due respect to Mr. Sal, both Spydie knives I've bought had issues. My first, a Tenacious, had really bad micro chipping. I thought maybe it just had a putty edge, and sharpened it several times trying to get past it. I never did get past it.

    Like I said, it happens. And I'm sure had I contacted Spyderco, they would have made it right.

    My second knife, my PM2, has a small amount of blade play, and my blade chipped from very light duty use.

    I'm sure Mr. Sal would make these things right, but honestly I don't care that much to send it in. The edge is very sharp on my PM2, and is easy to maintain the edge. It hasn't chipped any more. And the slight hint of blade play doesn't affect function.

    Despite my experience, I realize Spyderco makes awesome, high quality knives. But sometimes things just happen. That's where customer service kicks in, and from what I've read, they have excellent cs.
     
  10. cbrstar

    cbrstar

    965
    Sep 7, 2015
    There's too many factors that go into blade centering. Many stores will let someone take a knife and use it, and if they don't like it return it. The knife doesn't go into the garbage it goes back onto the shelf! The last person could have messed with it, sat on it etc. That's what happens when you buy cheap off a shipping site and not a reputable dealer. Not Spyderco's fault.
    Here in my country they have to tighten the heck out of a pivot to get it through customs. Its a given that sometimes the store didn't set it right again, and you are going to have to do some tinkering.

    This is also IMHO why you should spend the extra $10 bucks and buy in person at a store. I went to buy another famous brand that actually does have some QC issues in the past few years with their locks. I tried out 10 knives and they all had vertical blade play and only one didn't. Seeing what I want in person and getting the best example is worth the tiny bit of extra cash.
     
  11. spoonrobot

    spoonrobot

    May 1, 2004
    I don't think off-centering is an issue unless the blade scrapes the scale or the blade is warped. 1-2mm either way doesn't affect function in my opinion, especially when perception of perfectly centered often relies on a much finer resolution than the eye would see - macro photography.
     
  12. mwhich50

    mwhich50 Basic Member Basic Member

    Jan 18, 2011
    I'm not a "fanboy". I love knives, and they have had a great product line.
    I've been happy with their QC so far.
    I've had at least 50 Spydees.
    There was a G-10 scuff on one of my PM2s, and a slight blade discoloration/shimmer (patina?) on my discontinued Persian. That's it.
     
  13. Kreyzhorse

    Kreyzhorse Gold Member Gold Member

    Jan 15, 2013
    I'm sorry, I know blades can be off center, but what company advertises their blades as perfectly centered?
     
    jstn likes this.
  14. skyhorse

    skyhorse Gold Member Gold Member

    Jan 30, 2010
    Every Spyderco knife I've purchased has been spot on and I own many.
     
    jstn likes this.
  15. jstn

    jstn Gold Member Gold Member

    Jun 27, 2012
    There will always be a knife that slips through the cracks. That said, the OP's complaint seems to me to be a complete non-issue. In any case, I have rarely had to send anything to Spyderco (far less than any other company) but when I have, it has always been taken care of quickly and by friendly people.
     
    Kreyzhorse likes this.
  16. jstn

    jstn Gold Member Gold Member

    Jun 27, 2012
    Glad you realize this is a first world problem. I've found all my knives still cut, even when they are a tad off-center.
     
  17. nephron

    nephron Gold Member Gold Member

    Aug 3, 2017
    Its funny but I see more people complaining about the centering of the blade than the lock timing. Its truly a non issue for the most part but everyone mentioning it both in pictures and script it has become an issue. All the ads here show it for the most part and buyers ask about it too. So theoretically it can impact sale/resale negatively. I wonder if making it a QC Item would raise the prices.
     
  18. loon#r

    loon#r Platinum Member Platinum Member

    Mar 10, 2008
    With purchases I specify wanting no lock rock and wanting good centering, but I agree that it absolutely doesn’t matter unless it rubs.
     
  19. Bastler

    Bastler Gold Member Gold Member

    673
    Feb 9, 2020
    I carried a knife in my pocket for decades before somebody told me about blade centering. Now I have to go check all my knives and determine if they're fit to own...or I could just continue not giving a righteous rat's arsch.
     
    Yakkiebush and el gigantor like this.
  20. el gigantor

    el gigantor Gold Member Gold Member

    342
    Oct 5, 2015
    My Endura 4 CE came with a small chip taken out of the cutting edge. The knife still works though. I stuck it in my pocket and it's been my EDC for a couple months now.
     

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