Very Poor Experience with Dustin Turpin Deal with Caution.
I dislike writing this, but since I have tried every other option I know to resolve a dispute with Dustin Turpin (other than legal, and that may have to be next I guess), I am sharing what has happened with the knife community. If nothing else comes of it, perhaps it will at least serve as a warning for others. I am sorry if this post is a little long, but I want to fairly and accurately share the facts of what happened. I have told Dustin that I will be posting this.
My situation started almost two years ago now, around May 4, 2014. I was very interested in getting a Strife and reached out to Dustin. At first, he said his books were closed and he could not help me. But, as we talked, I mentioned that I was a watch as well as a knife collector and that I had a mint+ Rolex Submariner ceramic date (latest version random serial # with some plastics still on the case, all boxes, papers, tags, etc. market value of between $7-7.5k or somewhere in that general range) I was willing to trade for his work.
Dustin was interested in working a trade (he said he wanted to give to his father-in-law who was into watches). I had planned to sell the Sub as I needed the cash, but this was a chance to get some of Dustins work and I was pretty excited about it. After some back and forth about what I wanted, we agreed on a trade for 4 knives in exchange for the Rolex. I would basically be paying secondary prices and not what Dustin would charge direct based on the trade value of the Rolex but those were his terms and I was fine with that as I really wanted some of his work.
We reached the following agreement (all documented in emails): he would build my first knife and ship it to me December 2014. Then I would send him the watch, which he wanted by January 8, 2015. He would then get the remaining 3 knives to me over the following three months (Jan/Feb/March 2015) (he would build approx. one a month). This was fine with me and we agreed to these terms.
Then, when December 2014 came around, Dustin contacted me and told me that he could not build my first knife in December as he promised because he had been too busy and he wanted me to send the Rolex early (before I got a knife from him) so he would have it for Christmas 2014. Below is the exact email from Dustin (I removed only the personal address):
Hello Dale,
After my mill being down for a couple weeks and family issues I am a little behind on things this month. Fortunately got good news this week and I can breathe a little easier again. Just hope it stays that way.
I really wanted to get that watch for my pops for x-mas. Do you think you would be willing to send it now and I will get started on your first knife in January.
I hate to do it this way, but just the way things have fell into place with everything that has happened this passed month.
I assure you your first knife will be top priority once I am finished with the shop projects I have lined up. Should be ready to start on it towards the end of Jan at the latest.
After that we can decide what other builds you want. Depending on the configuration I will try to complete at least 1 a month until you have all 4. So hopefully this trade will be completely finished by March or April. I still need to make knives for income on top of them so that is the best I can do for a time table.
If this sounds good you can ship the watch to:
Dustin Turpin
Xxxxxxxxx (address removed)
Xxxxxxxxx
I told Dustin that I was concerned about sending him the watch before getting even 1 knife, but he promised me that I would get my first knife in January 2015 and the rest one per month until the deal was done. After getting his assurance that he would make my knives a priority since I was paying upfront in full, I agreed. This was important I knew that he was busy and so before agreeing to this deal, I wanted to make sure he would be able to stick to his promised delivery schedule and he promised me he would.
I shipped the watch in December 2014 overnight at my expense as he asked, he wrote on December 22, 2014 thanking me for sending the watch and promising to send me a picture of the timascus he was getting for one of my knives (which he never did).
continued below...
I dislike writing this, but since I have tried every other option I know to resolve a dispute with Dustin Turpin (other than legal, and that may have to be next I guess), I am sharing what has happened with the knife community. If nothing else comes of it, perhaps it will at least serve as a warning for others. I am sorry if this post is a little long, but I want to fairly and accurately share the facts of what happened. I have told Dustin that I will be posting this.
My situation started almost two years ago now, around May 4, 2014. I was very interested in getting a Strife and reached out to Dustin. At first, he said his books were closed and he could not help me. But, as we talked, I mentioned that I was a watch as well as a knife collector and that I had a mint+ Rolex Submariner ceramic date (latest version random serial # with some plastics still on the case, all boxes, papers, tags, etc. market value of between $7-7.5k or somewhere in that general range) I was willing to trade for his work.
Dustin was interested in working a trade (he said he wanted to give to his father-in-law who was into watches). I had planned to sell the Sub as I needed the cash, but this was a chance to get some of Dustins work and I was pretty excited about it. After some back and forth about what I wanted, we agreed on a trade for 4 knives in exchange for the Rolex. I would basically be paying secondary prices and not what Dustin would charge direct based on the trade value of the Rolex but those were his terms and I was fine with that as I really wanted some of his work.
We reached the following agreement (all documented in emails): he would build my first knife and ship it to me December 2014. Then I would send him the watch, which he wanted by January 8, 2015. He would then get the remaining 3 knives to me over the following three months (Jan/Feb/March 2015) (he would build approx. one a month). This was fine with me and we agreed to these terms.
Then, when December 2014 came around, Dustin contacted me and told me that he could not build my first knife in December as he promised because he had been too busy and he wanted me to send the Rolex early (before I got a knife from him) so he would have it for Christmas 2014. Below is the exact email from Dustin (I removed only the personal address):
Hello Dale,
After my mill being down for a couple weeks and family issues I am a little behind on things this month. Fortunately got good news this week and I can breathe a little easier again. Just hope it stays that way.
I really wanted to get that watch for my pops for x-mas. Do you think you would be willing to send it now and I will get started on your first knife in January.
I hate to do it this way, but just the way things have fell into place with everything that has happened this passed month.
I assure you your first knife will be top priority once I am finished with the shop projects I have lined up. Should be ready to start on it towards the end of Jan at the latest.
After that we can decide what other builds you want. Depending on the configuration I will try to complete at least 1 a month until you have all 4. So hopefully this trade will be completely finished by March or April. I still need to make knives for income on top of them so that is the best I can do for a time table.
If this sounds good you can ship the watch to:
Dustin Turpin
Xxxxxxxxx (address removed)
Xxxxxxxxx
I told Dustin that I was concerned about sending him the watch before getting even 1 knife, but he promised me that I would get my first knife in January 2015 and the rest one per month until the deal was done. After getting his assurance that he would make my knives a priority since I was paying upfront in full, I agreed. This was important I knew that he was busy and so before agreeing to this deal, I wanted to make sure he would be able to stick to his promised delivery schedule and he promised me he would.
I shipped the watch in December 2014 overnight at my expense as he asked, he wrote on December 22, 2014 thanking me for sending the watch and promising to send me a picture of the timascus he was getting for one of my knives (which he never did).
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