The attacks:
"Ryan was a complete jerk over the phone. Who says that this is only a part time job, he works a full time job and that he does not usually take calls back? He was argumentative with me and did not see it and tried to put it back on me saying I was mad about the knives. I was not mad about the knives. All he was doing was debating me.
Shortly after, I got a call from Julie at the factory. You know what she told me? She told that her and her husband, who use to work there under Ontario, came back 6 months ago (He came back. I don't know if this is her second time around) to work there and Ken asked him to come back because of quality control before. Julie was awesome and if I did buy another knife from them it would be because of her, not the Daniels family. She did not even know I spoke to Ryan. She said he just forwards all the emails to her. She went on to say that she only met Ryan once since she started there 6 months ago! The freaking guy stays in Ohio! You guys can defend Ryan, Ken, and Queen all you want, but the bottom line is that they make junk and they do not even stand behind the junk they make. No wonder foreign made products are eating some USA made products alive!! It is examples just like this? Just because Queen is small and has a tradition? Give me a break. Bye the way. I cc'd the email I made to Ryan to his father as well, and I emailed Ken about the experience I had with Ryan. Whether I am right or wrong, do you think Ken had enough integrity to email or call me back to support a potentially brand new customer? NOPE, NADA, NUNCA!"
Shortly after, I got a call from Julie at the factory. You know what she told me? She told that her and her husband, who use to work there under Ontario, came back 6 months ago (He came back. I don't know if this is her second time around) to work there and Ken asked him to come back because of quality control before. Julie was awesome and if I did buy another knife from them it would be because of her, not the Daniels family. She did not even know I spoke to Ryan. She said he just forwards all the emails to her. She went on to say that she only met Ryan once since she started there 6 months ago! The freaking guy stays in Ohio! You guys can defend Ryan, Ken, and Queen all you want, but the bottom line is that they make junk and they do not even stand behind the junk they make. No wonder foreign made products are eating some USA made products alive!! It is examples just like this? Just because Queen is small and has a tradition? Give me a break. Bye the way. I cc'd the email I made to Ryan to his father as well, and I emailed Ken about the experience I had with Ryan. Whether I am right or wrong, do you think Ken had enough integrity to email or call me back to support a potentially brand new customer? NOPE, NADA, NUNCA!"
Shortly after, I got a call from Julie at the factory. You know what she told me? She told that her and her husband, who use to work there under Ontario, came back 6 months ago (He came back. I don't know if this is her second time around) to work there and Ken asked him to come back because of quality control before. Julie was awesome and if I did buy another knife from them it would be because of her, not the Daniels family. She did not even know I spoke to Ryan. She said he just forwards all the emails to her. She went on to say that she only met Ryan once since she started there 6 months ago! The freaking guy stays in Ohio! You guys can defend Ryan, Ken, and Queen all you want, but the bottom line is that they make junk and they do not even stand behind the junk they make. No wonder foreign made products are eating some USA made products alive!! It is examples just like this? Just because Queen is small and has a tradition? Give me a break. Bye the way. I cc'd the email I made to Ryan to his father as well, and I emailed Ken about the experience I had with Ryan. Whether I am right or wrong, do you think Ken had enough integrity to email or call me back to support a potentially brand new customer? NOPE, NADA, NUNCA!"
Shortly after, I got a call from Julie at the factory. You know what she told me? She told that her and her husband, who use to work there under Ontario, came back 6 months ago (He came back. I don't know if this is her second time around) to work there and Ken asked him to come back because of quality control before. Julie was awesome and if I did buy another knife from them it would be because of her, not the Daniels family. She did not even know I spoke to Ryan. She said he just forwards all the emails to her. She went on to say that she only met Ryan once since she started there 6 months ago! The freaking guy stays in Ohio! You guys can defend Ryan, Ken, and Queen all you want, but the bottom line is that they make junk and they do not even stand behind the junk they make. No wonder foreign made products are eating some USA made products alive!! It is examples just like this? Just because Queen is small and has a tradition? Give me a break. Bye the way. I cc'd the email I made to Ryan to his father as well, and I emailed Ken about the experience I had with Ryan. Whether I am right or wrong, do you think Ken had enough integrity to email or call me back to support a potentially brand new customer? NOPE, NADA, NUNCA!"
However, in your frame of reference, you probably don't consider it an attack but "just the facts."
