Here's the story short and sweet. Mr. H. bought a 12 inch AK from HI. Then he sold the AK to Mr. M. for $50. I got this recent email from Mr. M.: "this thing just doesn't seem to want to sharpen. The bevel seems to be hollow ground, I have put 5 hours into trying to fix the bevels, I am not really pleased with this, if there is anyway to get a refund that would be great, I have put a ton of labor into this and I seem to be getting no where, I bought an HI because of the high quality and good reviews, this thing is just a nightmare." As far as I can tell from our records Mr. M. has never purchased anything from HI including the 12 inch AK in question so I can't refund anything because a refund is the returning of a payment and no payment has ever been made. So the question is should I "give" Mr. M. $50 or should I not. The way you vote will determine my actions. Yes = Send Mr. M. $50 No = Don't send Mr. M the money. I will refer Mr. M to this thread so he can cast his vote, too. Thanks in advance for your good help. I'll give forumites a week to cast their votes and then take action.