What happens with my warranty after Jerry dies?

[TheTip]

Well, Busse knives are guaranteed against any and all unintentional major damage for life. That is for the life of the knife and not that of the owner.

However, I am young and I realize that, with the frequency I resharpen my Busse, the knife most likely live even more than myself. Now Jerry is older than I am and will likely die sooner than me and almost sure sooner than my knife.

Everyone on the internet that confessed to call Busse Combat for a warranty claim said that Jerry talked with them over the phone. What if Jerry dies or sells his business? ...especially considering that there is no written contractual obligation, so that's more of a verbally agreed warranty that is as strong as the person behind it... I hope he never dies, but who knows...

Any thoughts?

 

[dericdesmond]

What Busse do you own?

Jerry will never die. Dude has infi running through his veins.

Joined 44 minutes ago,,,nice morbid intro. Welcome to bladeforums.

 

[ScoMa]

Well, that wasn’t very subtle….

My understanding is that Busse Combat is a family company. Scrap Yard is run my Jerry’s brother, Dan. I believe Jerry’s wife is the head honcho of the shipping department, though I could be mistaken. Then, theres Jerry’s two sons, Paul and Luke. Both have already shown some interest in the family business, having designed the P&L statement. If I were to wager a guess, I would assume all parties involved hope the family will continue to carry the torch well after Boss Hog eventually moves on to greener pastures in the very distant future. If not, well….

 

[ScoMa]

 

[Sir. Johnny Blades Alot]

Thanks for making my day!

 

[JV Knives]

Well, Busse knives are guaranteed against any and all unintentional major damage for life. That is for the life of the knife and not that of the owner.

However, I am young and I realize that, with the frequency I resharpen my Busse, the knife most likely live even more than myself. Now Jerry is older than I am and will likely die sooner than me and almost sure sooner than my knife.

Everyone on the internet that confessed to call Busse Combat for a warranty claim said that Jerry talked with them over the phone. What if Jerry dies or sells his business? ...especially considering that there is no written contractual obligation, so that's more of a verbally agreed warranty that is as strong as the person behind it... I hope he never dies, but who knows...

Any thoughts?

Congrats on your first post. I’m pretty sure Busse Combat will remain a strong American business even after Jerry is no longer on the active team. I mean the clown is gone and I can still take back McNuggets.

 

[Laurarium]

Dude… It’s not like a company will definitely go crash and burn without the founder

 

[Gravelface]

I get the concern, like when Eric Fehrman quit the knife business and the “lifetime” warranty ended. But Busse is a much larger operation. And besides, as long as you don’t beat the knife with an iron rod. Your knife will outlast you.

 

[not2sharp]

Dude… It’s not like a company will definitely go crash and burn without the founder

You are getting way ahead of yourself. I suspect that Busse will continue on much as Randall Made Knives has. But, most knives do lose their warranties and it is on you to learn to use the tool properly within its tolerance levels.

n2s

 

[Cobalt]

I am sure there are enough Busse family members along with loyal employees, like Garth and more that there is no way the company will go out of business any time soon. If it does, then your knives will be worth tons more than they are now, like a picaso

 

[MacLaren1]

Shoot man, Busse Combat is GTG!!
Paul & Luke will take it to another level imo.
That P&L Statement they did was AWESOME.
Yeah, just consider Busse as AllState. Your in good hands bro.

 

[boring]

I get the concern, like when Eric Fehrman quit the knife business and the “lifetime” warranty ended. But Busse is a much larger operation. And besides, as long as you don’t beat the knife with an iron rod. Your knife will outlast you.

Anybody remember western knives 100 year guarantee?

 

[Cobalt]

Anybody remember western knives 100 year guarantee?

yup. Anything is possible. Going further back, how about Richtig and his unbreakable warranty ?

 

[MolokaiRider]

It's a legitimate question.

A lifetime guarantee is usually only good for a product whose company still exists.

I would guess that the Busse legacy will continue on, as they are well made and popular.

 

[boring]

I agree it is a legit question.

 

[boring]

Where would Busse knives be, if not for Jerry's marketing plan?

 

[Cobalt]

But it's almost an unanswerable question. This can be said of any company. ESEE, Becker, etc. Craftsman's unconditional guaranty still stands. But it is a manufacturing giant.

 

[RayseM]

Needs to be said though that the OP is making life expectancy statements as if he knows something - "Now Jerry is older than I am and will likely die sooner than me and almost sure sooner than my knife. " Knock on wood dude! All the best.

 

[TheTip]

Wow, I am astonished how many of you replied so quickly. Thank you so much to all of you.

I'm not making life expectancy statements about me or Jerry; just about the knife. I have just slept for a decade and a half and upon my wakeup I realize that many of my knives are in the same shape they were 15 years ago, while everything else in the industry changed:

* knifetests.com and cutleryscience disappeared; nobody talks about Cliff Stamp or Noss anymore;
* a lady wearing glasses is the survival champ of audience on YT;
* a kid named Joe X is the most viral knife destroyer;
* some Europeans with a shop named "Deutsch Bushcraft Knives" are champions of audience about knives on YT
* Cold Steel considers batoning to be abuse
* Lynn Thompson sold Cold Steel (I never thought I will ever see this happening)
* on the box of the currently issued Cold Steel Bushman is written: "anything can fail if you exert enough force, please don't misuse this knife" (while on mine it is still written "may you destroy it from any reason within 3 years of purchase, we will replace it no questions asked)
* Mora makes full tang knives of 3 mm thickness;
* Mora has a competitor that makes scandi knives just as good at even lower prices
* the Mora clipper is now called "Companion"
* Busse started to use powder steels
* Busse started to make hollow ground knives
..... and this is just a piece of what happens in this crazy future.

So I am surprised that Jerry is still the one who responds at the phone when warranty claims are raised. And that INFI and the words "Battle Mistress" are still in the business.

 

[MacLaren1]

Imo, there are no other fixed blades that compare to the Busse designs alone....that Fusion Handle by itself is just Iconic.
I just dont see Busse going anywhere - I would fully expect both Paul & Luke to take over the business one day, just as Eric Glessar has with and from his dad, Sal Glessar, of Spyderco. It's such a good business....