Jerks who abuse HI warranty suck

Discussion in 'Himalayan Imports' started by tyr_shadowblade, Jun 14, 2009.

  1. Billy516

    Billy516 Gold Member Gold Member

    Nov 30, 2007
    That warranty sounds perfect for any rational, honest individual looking to get a good, hard-working khukuri. The terms clearly differentiate collector pieces from working blades. The way the original post was written, it made it sound like Aunty was calling ALL HI products display or collector pieces.

    *PHEW*

    As far as I'm concerned, questions answered. Discussion over.:thumbup:
     
  2. shunsui

    shunsui Gold Member Gold Member

    Aug 12, 2008
    Well, at least no one died over that little bit of transcription error. ;)
     
  3. Cpl Punishment

    Cpl Punishment

    Jan 28, 2006
    LOL.


    It's basically the same warranty they've always had, just clarifying what is and is not covered. I think most of that was scattered throughout the HI website, but I doubt many people actually read all of the descriptions there anymore.

    Still, she shouldn't have had to have done this, but for a few morons.
     
  4. b.c.molin

    b.c.molin

    Nov 28, 2008
    After about 18 hours and over 80 posts later ... "a storm in a tea cup" comes to mind.;)
     
  5. Xmodius

    Xmodius

    242
    Apr 4, 2009
    Yep, as I said, this will make very little difference to honest buyers.
     
  6. Gerberblades

    Gerberblades

    Dec 31, 2006
    No bashing was meant, sorry Esav. I just dont care for that warranty change, next time I wont bring another company into the mix.



     
  7. Gerberblades

    Gerberblades

    Dec 31, 2006
    Yeah, you are totally new around here. You exaggerated the comment beyond belief, and started personally attacking me, which was kinda uncalled for.

    I would rather have a soulless knife, than a warranty-less knife. ;)

     
  8. C.S. Graves

    C.S. Graves

    Jun 13, 2006
    Oh man, I wish someone woulda told me my Samsher was a wall hanger before cutting down all those trees with it. :(

    And lately I've been wailing away with my Bonecutter... d'oh! :D

    But as a comic, in all seriousness, thanks to smoke-n-mirrors for posting the actual current warranty. It may indeed, as some have speculated here, prove a deterrent to folk who expect unconditional warranty coverage if they take their CAK and try to send the Rock of Gibraltar crashing into the Mediterranean with it. Not going to make a difference to a lot of us... personally I've never had to take Yangdu up on the warranty, and I got most of mine back when the previous warranty was in effect.
     
  9. Guyon

    Guyon Biscuit Whisperer Staff Member Super Mod

    Mar 15, 2000
    Sad to see this one come down the pipe. The a-holes who are abusing the warranty will get theirs. Such things always come around in the end.

    Two things have kept people from trying this scam with Busses. One is the price, which typically remains high even on older used knives. Also, since Busse makes knives in batches, the company usually won't/can't replace with a similar knife as HI has done in the past. Instead, you are issued a credit in the amount of the original retail price, which can be applied to a new model.

    Doesn't it stink how the few bad apples screw up the whole barrel?
     
  10. tyr_shadowblade

    tyr_shadowblade

    Jan 3, 2006
    I may've misread or misunderstood the warranty. I'm glad the warranty is finally available online for everyone to see.

    I apologize for any confusion.
     
  11. J85909266

    J85909266

    Jun 6, 2005
    Yeah, my buddy got that same packet when he ordered a few khukris over a month ago. This nothing new. Huge false alarm.
     
  12. Gerberblades

    Gerberblades

    Dec 31, 2006
    Very well said. +1 :thumbup:


     
  13. AF

    AF Gold Member Gold Member

    Jan 14, 2000
    Ah, the actual warranty document! Looks good to me. Smart business decision. I wish HI a long and prosperous future.
     
  14. Nicholas

    Nicholas

    896
    Apr 1, 2009
    My brother (a philosophy grad) once told me of a saying from Jewish/rabbinical culture: "Always consider everything three times, before you say it." I've found a lot of truth in this, especially on the Internet. As a result, when I'm mad, I usually save my message/post/email as a draft, and re-write it later. I hope that idea helps.
     
  15. ajim1942

    ajim1942

    27
    Feb 5, 2009
    Im not real sure how to start as I really don't want to cause a lot of contriversy here in the HI community but I need to get this off my chest.
    I recently had the opertunity to evaluate a kukri that was returned to Yangdu as deing deffective. The person who had this kukri used it hard for 10 years and then broke it. Yangdu replaced it. After I inspected it I had it evaluated by several knowlegable people and they came to the same conclusion. The blade was snapped by it being used like a pry bar. It was a clean brake caused by blade being forced to the side not from a choping motion. This is on kukri which should not have been replaced under warrenty!
    I have only seen two blades that were snapped of at the handles and they came from the same person.
    I have other kukri which were returned for replacement which Yongda honered. I removed the nicks and chips and resharpened these blades and gave them to some other folks to use. They are working fine with no problems. Munk has had the same results with damaged kukri that he got from uncle Bill.
    Most of the problems are the results of operator erra. Lack of knowledge on how to use a kukri, using the wrong style of kukri for the for the task they want to do and some just plane old fasion abuse.
    We in the HI community understand just how hard the kami's work to produce the best kukri's comming out of Nepal. They take pride in their work and dont ask for handouts. I just wish there were more people like them. Honest and hardworking.
    The profet that HI makes on the sale of a kukri is very small. When you consider all the cost invalved just to get a kukri into your hands. Cost of materials, Transportation cost to air port, DSl cost to ship to US, Custom duty charges, Kami's wages and Yangdu's cost to ship priority mail to you the end user. All of these cost are included in the final cost of your kukri.
    The returning of a kukri for replacemet can eat up some of the slim profit made by HI which is desperately needed to keep them going.
    If it a honest defect by all means contact Yangdu and explain the problems. Dont complain on the fourm before talking to her.
    Yangdu is a honest person and trust the HI community. Lets us as a community try and keep her faith us.
    If you have a a problem with a kukri and need it resharpened I feel confident that if you ask for help somebody on the fourm would be more than glad to help you.
    Enough of my rant. I hope that this it taken in the contex that it is ment. If I offended anybody I appoligize. We all want to help Kami's and Yangdu.

    Jim
     
  16. Karda

    Karda Banned BANNED

    Jun 1, 2007
    I don't think you'd offend anyone with that statement, jim......
    It was very well spoken.
     
  17. Suicycoprowler

    Suicycoprowler

    Sep 2, 2004
    Yangdu and the folks at H.I. have always been a pleasure to deal with. I have no apprehension using a khuk the way it is meant to be used, because I know H.I. stands behind their products. There is a reason they are the best.
     
  18. Lonegunman602

    Lonegunman602

    54
    Jun 24, 2007
    If I ever somehow manage to break an H.I. knife through normal, non-destructive use I will take these steps in the following order:

    1. Immediately call Auntie and order a replacement of whatever I broke and pay for it like a man.

    2. Figure out how I managed to break my knife and NEVER DO IT THAT WAY AGAIN.

    3. Resign myself to the agonizing 2-4 day wait for my new knife to come in the mail.

    4. Grin like a monkey on crack when the package arrives and makes a short trip to the backyard for a "quality check"

    5. Repeat, if necessary.
     
  19. MagenDavid

    MagenDavid Want some Kosher Salami?

    497
    Nov 2, 2008
    These knives are terrible.
    I mean, when I stabbed my M43 and Sirupati through a dryer, the tips got a little dull. Talk about defective!!!

    And the CS is rancid. Once, when I sent Yangdu an e-mail, she didn't get back to me later that day. I had to wait till the next day. I mean, how careless and neglectful is that?

    The only customer service I've ever seen that's as good as Yangdu is when my friend got a phone call from Ernie Emerson to discuss a CQC-8 with a bad linerlock.
    And whatever Sher kami did to my knives borders on magical. Just knowing people are shafting the kamis makes me wanna sell my K31 and use the money to buy khukris. And give Yangdu a hug.
     
  20. DOC-CANADA

    DOC-CANADA

    Apr 14, 2006
    OK, so help me out here, guys, as somebody who comes from another (sub) forum. I was interested in getting a Khuk down the road, because I believed it was pretty well as tough as they get.

    The OP about the warranty, turned me off a bit (at first, I thought it was tongue in cheek :eek:). If I buy a khuk it will be for chopping wood (not bricks, concrete, etc.) From the limited amount of reading on this sub-forum, that I've done, I decided on a Chiruwa Ang Khola, maybe about 15.5 inches (like the one just on DOTD). I wanted wood scales with full tang. Having said that I wouldn't be chopping bricks, etc. I also wouldn't be babying it.

    Is there any reason, why this wouldn't be a good choice? And if so, could I expect warranty coverage on anything that resulted from use as outlined above?

    Doc
     

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